The Mission Driven Company

Pinwheel plumeria by Rosa Say

What’s the difference between Mission and Vision? This is a question that comes up a lot in the work I do with business teams as I coach them to be mission driven on a day to day basis. Why be mission driven? So they never lose sight of their greater purpose for existing in the […]

On Ho‘ohana: People Who Do Good Work

On Ho‘ohana: People Who Do Good Work

People will quickly point to all kinds of reasons for their dysfunctional workplace culture. “Who has time for innovation when there’s so much other stuff to be done?” “We work with equipment harking back to the time of the dinosaurs.” “Nobody walks by this street corner anymore; our storefront is useless.” “We can’t afford anything. […]

Sense of Place Delivers True Wealth

Kumukea Point at the Hualalai Resort

When I meet Alaka‘i Managers, and am able to visit their workplaces, I consistently see the Sense of Place commonality they share as culture-builders. I will feel it in my surroundings, for while sound and solidly built, their places pulse with deeply veined character and vibrant energy. Alaka‘i Managers know that this is what every […]

The Contribution Great Managers Make

Rosa Say, ALA April, 2012

This is a presentation that is based on The 10 Beliefs of Great Managers: A Manager’s Calling. An excerpt from my speech follows below. Closing Keynote Session: From the conference recap of the 2012 Annual Conference of the Association of Legal Administrators: Continuing with the Hawaiian spirit, Thursday’s David W. Brezina Memorial Closing Session featured […]

D5M: The Daily Five Minutes

D5M: The Daily Five Minutes

“We learn best from other people… you cannot replace the interchange that happens between human beings when you ‘ōlelo and talk story with each other. Learning is as much about the questioning, and the requests for clarification and complete understanding… Know well. Grab your opportunity to learn from each other and to know all you […]

5 Essentials Employees Need to Learn — From You

5 Essentials Employees Need to Learn — From You

I am fond of saying that we learn from people, for I fervently believe that we do. If you are a manager, you must both learn and teach: Do them well, and others call you “coach” and “mentor.” They’ll say you’re a great boss, perhaps the best they’ve had. Hit the Ground Running From Day […]